Privacy Policy

Privacy comes first. This notice sets out how Ivoryfjordhaven gathers, processes and protects personal data belonging to guests and visitors of this website.

Last updated: 2026-07-20 · Effective immediately.

1. Who we are

Ivoryfjordhaven ("we", "us", "our") runs the website at https://ivoryfjordhaven.online/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy-related questions please write to [email protected].

2. Information we collect

We gather the following kinds of information:

• Reservation details: name, address, contact information, payment data, dates of stay, dietary and accessibility preferences.
• Communication data: messages you send through our website, email or telephone.
• Website usage: IP address, browser, device, referring page, pages visited, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is handled solely to deliver and refine our services, including:

• To process reservations, payments and to deliver the services you reserve with us.
• To reach you about your stay, issue confirmations and reply to enquiries.
• To meet legal duties (tax records, anti-money-laundering, gaming licence requirements).
• To refine our website and services, measured through aggregated, privacy-respecting analytics.
• To send marketing messages when you have given clear consent; you may unsubscribe whenever you wish.

4. Legal basis (GDPR)

For visitors in the European Economic Area and the United Kingdom we rely on these legal bases under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a safe and reliable website.

5. Sharing of personal data

We never sell personal data. We disclose it only to: trusted service providers working for us (payment processors, booking systems, IT hosting) under written contracts; public authorities where the law requires it; and successors if a corporate reorganisation takes place.

6. Cookies

This website relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. You may withdraw consent at any time by clearing browser storage for this site.

7. Data retention

We keep reservation and accounting records for as long as tax and gaming-licence law requires (typically 10 years). Marketing data is held only while your consent stays valid. Server logs are removed within 30 days.

8. Your rights

Where local law allows, you may access, correct, erase, restrict or object to processing of your personal data, and you may request data portability. To use any of these rights please contact [email protected]. You may also lodge a complaint with your local data protection authority.

9. International transfers

When personal data moves outside the European Economic Area, we maintain adequate protection through Standard Contractual Clauses or equivalent measures.

10. Children

Our website is meant for adults aged 18 and over. We do not knowingly gather personal data of children under 16. If you think such data has been supplied, contact us so we can remove it.

11. Changes to this policy

We may revise this policy periodically. The "Last updated" date at the top of this page marks the current version. Material changes will be noted on this website.